Description

Ascend Mechanical is seeking a reliable and organized Dispatcher / Customer Service Representative to join our team.

This role is essential to our daily operations, serving as the primary point of contact for customers while coordinating service technicians to ensure efficient and timely job completion.

Key Responsibilities:

• Answer incoming calls and schedule service appointments

• Dispatch technicians and manage daily service workflow

• Communicate effectively with customers and field personnel

• Maintain accurate records and support overall office operations

Qualifications:

• Strong communication and customer service skills

• Ability to work well in a fast-paced environment

• Excellent organizational and multitasking abilities

• Detail-oriented with strong problem-solving skills

• Prior experience in HVAC or a service-based industry is preferred

What We Offer:

• Competitive compensation

• Stable, team-oriented work environment

• Opportunities for professional growth

If you are dependable, professional, and capable of handling a high-volume workload with accuracy and efficiency, we encourage you to apply