The IT Project Manager leads complex technology transitions across IT infrastructure, service desk, and end-user computing environments. The ideal candidate brings a strong background in IT operations and a track record of delivering large-scale migration and transformation projects on time, within scope, and with minimal disruption to the business
Responsibilities
Project Planning and Management
Lead and manage full project lifecycle across IT migration and transition initiatives.
Develop and maintain project plans, schedules, milestones, and deliverables.
Identify, track, and report project risks and issues, with clear mitigation strategies.
Coordinate with IT teams, business stakeholders, end users, and third-party vendors.
Ensure testing plans, deployment strategies, and rollback procedures are defined and executed.
Technical Oversight
Provide oversight on infrastructure design decisions and technology configurations.
Evaluate current-state environments against best practices and recommend improvements.
Guide technical teams during implementation, ensuring quality and consistency.
Facilitate knowledge transfer sessions and oversee creation of technical documentation.
Documentation and Reporting
Maintain comprehensive project documentation including assessment reports, transition procedures, and lessons learned.
Ensure all documentation meets client standards and is kept current throughout the project lifecycle.
Support the development of training materials for internal IT teams and end users.
Deliver regular status reports and project dashboards to leadership and stakeholders.
Skills and Experience
Must-haves:
Bachelor's degree in computer science, Information Technology, or a related field.
Strong written and verbal communication skills, including stakeholder reporting and executive updates.
Demonstrated experience leading end-to-end IT projects, from planning through go-live and hypercare.
Minimum 3 years of experience in IT project management, with a focus on infrastructure or service delivery.
Proven ability to manage cross-functional teams and multiple stakeholders simultaneously.
Solid understanding of IT infrastructure, endpoint management, and service desk operations.
Strong analytical and problem-solving skills.
Bilingual B2+ English (Spanish)
Nice to Haves:
PMP or equivalent project management certification.
Agile or hybrid delivery certifications.
Experience managing large-scale IT migrations or service desk transitions.
Familiarity with Microsoft endpoint management technologies and cloud-based IT tooling.
Knowledge of ITSM best practices and IT infrastructure standards.
Ability to work independently and as part of a distributed team.
Flexibility to adapt to shifting priorities in fast-paced environments.
Strong organizational skills and capacity to manage parallel workstreams.
We use cookies on this site to enhance your experience. By using our website you accept our use of cookies.
Cookies
Momentive Careers uses cookies for your convenience and security. Cookies are text files stored on the browser of your computer and are used to make your experience on web sites more personal and less cumbersome. You may choose to decline cookies if your browser permits, but doing so may affect your ability to access or use certain features of this site. Please refer to your web browser's help function for assistance on how to change your preferences.
